Accessing and Downloading Patient Notes

Accessing and Downloading Patient Notes

On the front page of your call center, you will see buttons that allow you to access various functions. Depending on your role within your practice or company, you may have different buttons available.

Click on the "Triage Notes" button. (Or, alternatively, click on the "Patients" tab at the top of the screen, then "Notes.")



This will take you to the notes screen. Here you will see recent notes from your practice(s) and a search box with various parameters. You can search by practice, doctor name, patient name, date, or note number.



When you've entered your search parameters, the system will fetch any notes that match your criteria.



Clicking the pink note icon will open the note history in a new pop-up window. If you do not see this new window, please make sure that you have pop-ups enabled for the site. The note history shows all relevant information associated with this note.



If you would like to view, print, or download a PDF of the note, click on the PDF icon. 



The PDF will open in a new tab. From that new tab, you can use the icons in the upper right-hand corner to download or print your PDF.
[PDF example not shown to protect patient information in accordance with HIPAA standards.]



If you have any questions, please send us an email at support@triagelogic.com and we will be happy to help you.

Please note that all information contained in this article and its screenshots are the sole proprietary property of TriageLogic LLC and are not to be copied or distributed.
    • Related Articles

    • PATIENT MATCHING and LOOK UP

      Triage Logic has an internal Patient ID system (PT ID). This id is unique to each detected as a unique patient created on submitting a ticket. This feature can be turned on or off for looking up a patient record (from INTAKE), on creating new ...
    • Call Center Software Release Notes for 0.9.9

      All v0.9.9 release notes: Release Issue Tag Title 2021-JULY CC0-I249 CORE QUEUE flag giving in direct access to Notes from History 2021-JULY CC0-I247 Profile PROFILE UPDATE SELF removed protocol browser version 2021-JULY CC0-I246 CORE LOGIN LOGO ...
    • Call Center Software Release Notes for 1.0.0

      Issue Prefix Title Severity Tags Module CC0-I295 SMS : Update Twilio configuration to client specific accounts. CRITICAL PATCH sms, twilio SMS CC0-I293 Google Authenticator integration NEXT RELEASE MFA MFA CC0-I292 DOCTOR: Entering new SECURE MSG ...
    • Call Center Software Release Notes for 1.0.0

      v1.0.0 Release date : Q1-2022 All patches and changes listed below from our legacy 0.9.9 since last deployed mid 2018. Issue Prefix Title Severity Tags Module CC0-I295 SMS : Update Twilio configuration to client specific accounts. CRITICAL PATCH sms, ...
    • Can not find notes more than a few months ago.

      I am unable to find notes from more than 2 months ago. How do I find them? In order to search past 2 months, you will need to know the patient name or the date on which the call took place. Filtering by date will give you all the calls that day. ...