Antivirus "NORTON" SCAM

This is an actual email our support received . This is both an infiltration tactic and a financial scam. Depending on which way the reader takes it and responds.

DO NOT RESPOND TO THE EMAIL !! - Do some quick research before you take any action toward them

Did you notice all the RED FLAGS?  (scroll down).

If EVER UNSURE, reach out and ask.

- Title is misspelled.

- We do not use Norton.

- Email address is GMAIL, not a company, and email says "microsoft", which is not related to "norton".

- Billed to is an email address, not a company name or an individual in the company.

- Phone number is reported as a fraud number.

- "Unsubscribe ??",  no link or information how to. 

• Related Articles

• How to Recognize Phishing

  How to Recognize Phishing Scammers use email or text messages to trick you into giving them your personal information. They may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain ...

• Phishing Example

  I need help getting back into my account because I answered my security question wrong and it locked my account. Support does receive similar messages like this. Our Call Center software and MyTriageCheckList does not have security questions to ...

• Call Center Software Release Notes for 0.9.9

  All v0.9.9 release notes: Release Issue Tag Title 2021-JULY CC0-I249 CORE QUEUE flag giving in direct access to Notes from History 2021-JULY CC0-I247 Profile PROFILE UPDATE SELF removed protocol browser version 2021-JULY CC0-I246 CORE LOGIN LOGO ...