Multiple secure messages or texts at same time, at once?

Multiple secure messages or texts at same time, at once?

I'm seeing multiple pages or secure messages to the same physician all with the same timestamp as shown here in the ticket details.
Ticket History : 2019-09-30 17:40:24 : Created by Answering Service API from Southern Voices by apisv
2019 09 30 17:44:22 (EDT) PSmith-CLAIMED TICKET
2019 09 30 17:44:25 (EDT) PSmith-SENT TICKET to MY CALLS
2019-09-30 17:44:36 EDT-PSmith-Called PT @ XXXXXXXXXX
2019-09-30 17:47:47 (EDT) PSmith-Created Triage Note ####
2019 09 30 17:53:40 (EDT) PSmith-SENT TICKET to Patient needs follow up. (status=fup)
2019 09 30 19:21:20 (EDT) PSmith-SENT TICKET to complete. (closed=1569885680, status=complete)
PAGES:

2019-09-30 17:53:12 : 7577174737 - RN Pat CALL 8669997854 ext 417 or 3369300201 ext 417 PT# 2516487980 PT INFO XXXXXXXXX DOB 07/07/2015 4 Years CALLERMOTHER XXXXXX Mickunas MD mom states that she feels that her son is having side effects from the new medication he started 9/26 Procentra for ADHD. he is more restless and irritable, also increased behavior issues. had some chest discomfort 9/27, but none now, child has a first time psychiatrist appt 10/2. please call the father as he is available to talk Douglas XXX-XXX-XXXX, thank you RE-PAGED
2019-09-30 17:53:12 : 7577174737 - RN Pat CALL 8669997854 ext 417 or 3369300201 ext 417 PT# 2516487980 PT INFO XXXXXXXX DOB 07/07/2015 4 Years CALLERMOTHER XXXXXX Mickunas MD mom states that she feels that her son is having side effects from the new medication he started 9/26 Procentra for ADHD. he is more restless and irritable, also increased behavior issues. had some chest discomfort 9/27, but none now, child has a first time psychiatrist appt 10/2. please call the father as he is available to talk Douglas XXX-XXX-XXXX, thank you SENT
2019-09-30 17:53:12 : 7577174737 - RN Pat CALL 8669997854 ext 417 or 3369300201 ext 417 PT# 2516487980 PT INFO XXXXXXXX DOB 07/07/2015 4 Years CALLERMOTHER XXXXXX Mickunas MD mom states that she feels that her son is having side effects from the new medication he started 9/26 Procentra for ADHD. he is more restless and irritable, also increased behavior issues. had some chest discomfort 9/27, but none now, child has a first time psychiatrist appt 10/2. please call the father as he is available to talk Douglas XXX-XXX-XXXX, thank you

The nurse had re-send this message to per protocol if the recipient had not contacted back. "Re-paged" will copy the original timestamp.
If you look at the detail page log in the page queue screen it gives more exact information of the time each was sent, and if and when it was read. To find this information, please click on the status of the message, and a little yellow box will appear with the details.



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