If you are trying to update or create a new practice name, and the name is not saving.
This is most likely due that the practice name already exists in the database. The name only can be used once for historical reasons.
If a practice that exists previously needs to be reenabled, you can contact support to get the practice turned back on. This is will also return all the past doctors and practice settings that was original configured.
You can also alternatively use another unique name.
How do I bring back a previously removed practice from the system? As to our system policies, all data must be retained. Therefor every practice and doctor entered is also retained. They are disabled when "deleted" button is pressed. This will not ...
If I need to change a user name within an existing profile what will happen to records that were created with the original user name. Will they merge together or will it be like two separate users? TECHNICAL PART In most places within the software ...
Each practice can have a customized assigned color of the font to use in any of the queues. Color coding can be used for multiple reasons, however the most common purpose is to color code the ticket according to the practice (or location of a ...
If the following appears in your call center site, and you do not wish to have this information as a practice order, please contact us to remove and disable this feature. If you do not see this, and would like a "coversheet" order for each practice. ...
We are unable to submit to this practice through the api because there is no dr code associated with this practice. This practice does not have separate doctor code "&dc=". This practice does not have doctor associated with. In this case, you can ...