What are those numbers in the menu bar, and why are they red sometimes?
What are those numbers in the menu bar, and why are they red sometimes?
The numbers indicated in the menu of the Call Center Software are the quantity of protocol licenses the organization has . When over the number is reached, the color turns red, and the events are logged in our application for future review on increasing or lowering the number of licenses your organization requires.
The number is counted based on the number of users currently logged in which have access to protocols, even if they do not use them.
To get a better accurate usage, do not give protocol access to users that will not be triaging, this access is only required for nurses.
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