FAQs
Does TriageLogic do software vulnerability scanning & penetration testing?
Yes. We actually do not rely on just one vendor, we deal with multiple vendors to get multiple points of views and testing concepts to get the most thorough results we need not just comply with regulations, but also to protect all patient's privacy ...
What is Nurse Triage on Call?
Nurse Triage on Call is an outsourced nurse telehealth service available to any healthcare provider, serving as an extension to their practice by answering patient calls and addressing their concerns after hours. It operates through TriageLogic’s ...
What is MyTriageChecklist?
This is nurse triage software that telehealth nurses can use when addressing patient caller symptoms. It incorporates Schmitt-Thompson protocols, documents all caller interactions, and shares this data with a provider’s in-house EHR.
What does RPM have to do with nurse telehealth?
RPM produces a high volume of data that needs to be reviewed regularly. Nurses also need to contact patients who present abnormal readings to determine if a doctor’s intervention is necessary. Outsourcing both to TriageLogic relieves healthcare ...
What is Remote Patient Monitoring (RPM)?
RPM is the at-home monitoring of chronically ill patients through the use of wearable devices. These typically track essential vital signs such as blood pressure, heart rate, blood glucose levels, oxygen saturation and temperature, but may also be ...
What is nurse Telehealth?
Nurse telehealth is a combination of remote services available to help patients get the care they need. These include nurse triage, where nurses evaluate patient symptoms over the phone to determine whether they require a physician’s diagnosis; ...
What are Schmitt-Thompson triage protocols?
The Schmitt-Thompson protocols are the gold standard of triage protocols developed by Doctors Barton Schmitt and David Thompson. They are used by telehealth nurses for dispositions on patient care. Nurses use the protocols to address patient symptoms ...
Who are Drs. Schmitt and Thompson?
As a pediatrician, Barton Schmitt, MD contributes to office-hours and after-hours protocols focused on child symptoms and severity. He wrote the first book in this area back in 1980, and currently serves as Professor of Pediatrics at the University ...
How often are triage protocols updated?
These protocols are reviewed regularly as new medical information becomes available. For example, they were updated weekly during the COVID pandemic to address symptoms and vaccine-related questions. They’re also evaluated and updated annually by an ...
Are telephone triage protocols free?
The authors of these triage protocols charge a licensing fee in order to access them. However, TriageLogic offers a 30-day free trial to allow physicians to evaluate them. Contact us to get started.
Are there different sets of protocols for office-hours and after-hours care dispositions?
Yes. We currently offer both versions to any healthcare provider that needs them. The office-hours protocols are more appropriate for daytime use, when doctors are in and available to see patients if needed. After-hours protocols are longer, more ...
Do triage protocols include the option for a nurse to set up a Telehealth visit with a doctor?
Yes, especially since the COVID-19 pandemic. More recently, protocols have been updated to allow telehealth nurses to verify patient telehealth eligibility and schedule telehealth appointments with their providers.
What is TriageLogic?
TriageLogic is a URAC-accredited, physician-led provider of top-quality nurse telehealth technology, remote patient monitoring, and medical call center solutions. Founded in 2007, the TriageLogic Group now serves more than 9,000 physicians and covers ...