Issue Prefix

Title

Severity

Tags

Module

CC0-I295

SMS : Update Twilio configuration to client specific accounts.

CRITICAL PATCH

sms, twilio

SMS

CC0-I293

Google Authenticator integration

NEXT RELEASE

MFA

MFA

CC0-I292

DOCTOR: Entering new SECURE MSG delivery method (alpha_pager)

FUTURE RELEASE

doctor, secure msg, chat

Secure Message

CC0-I290

SECURE CHAT : BACK button updates

NEXT RELEASE

chat

Secure Chat

CC0-I288

ARCHIVE : view needs updated and Incorrect labeling in button on ARCHIVE => TICKET VIEW

FUTURE RELEASE

archive

Archive

CC0-I287

SECURE CHAT : Nurse to re-open chat on new SECURE MSG

NEXT RELEASE

secure msg, chat

Secure Chat

CC0-I285

SECURE MSG : SECURE CHAT button in preview mode in CC to see chat dialog.

FUTURE RELEASE

secure msg, chat

Secure Message

CC0-I283

TICKET VIEW : Ticket ID overlapping information

FUTURE RELEASE

ticket, bootstrap

CORE

CC0-I282

SECURE CHAT : Safari MD view needs adjusting

NEXT RELEASE

chat

Secure Chat

CC0-I281

SECURE CHAT : Adjust pop-up window size for Nurse side.

NEXT RELEASE

chat

Secure Chat

CC0-I280

SECURE CHAT : Copy line from chat to clipboard

NEXT RELEASE

chat

Secure Chat

CC0-I279

SECURE MSG : SECURE CHAT : Adjust spacing of CLOSE CHAT button in secure MSG

NEXT RELEASE

secure msg, chat

Secure Message

CC0-I278

SECURE MSG : SECURE CHAT TO MD

FUTURE RELEASE

chat, secure msg

Secure Chat

CC0-I277

SECURE MSG : ONCALL is still able to send secure msg, even if blank contact.

FUTURE RELEASE

secure msg

Secure Message

CC0-I275

REPORTS: V5 > Productivity Reports blank

FUTURE RELEASE

reports

Reports V5

CC0-I274

PROTOCOL BROWSER : BUG Interface not loading properly.

NEXT RELEASE

protocols

Protocols

CC0-I273

SEND to POST/CURL support

NEXT RELEASE

send

Sending / Faxing

CC0-I272

ZOOM C2C support

NEXT RELEASE

c2c, recordings

C2C

CC0-I270

NOTE open view remove ajax data update preview window

CRITICAL PATCH

notes

CORE

CC0-I269

REPORT V5->RESOURCE->DOCTOR only active doctors with active practices

NEXT RELEASE

-

Reports V5

CC0-I267

NOTE VIEW : Add sub-view of PAGE LOG

NEXT RELEASE

-

Secure Message

CC0-I257

SECURE MSG to prevent double click/press of C2C buttons

FUTURE RELEASE

c2c, secure msg

Secure Message

CC0-I256

PDF NOTE TIME stamp if in different TZ coming up wrong.

FUTURE RELEASE

pdf

PDF

CC0-I255

PDF remove ONCALL if oncall is disabled.

FUTURE RELEASE

-

PDF

CC0-I251

HISTORY - C2C Checkbox not filtered by Call Recordings found

FUTURE RELEASE

c2c, ticket

Call Ticket

CC0-I250

API show submit log in TICKET HISTORY

FUTURE RELEASE

API

API

CC0-I249

QUEUE flag giving in direct access to Notes from History

CRITICAL PATCH

notes, queue, user profile

CORE

CC0-I247

PROFILE UPDATE SELF removed protocol browser version

CRITICAL PATCH

user profile, protocols

Profile

CC0-I246

LOGIN LOGO DISPLAY UPDATES

NEXT RELEASE

login

CORE

CC0-I245

CREATE TICKET detect exact DUPLICATE

CRITICAL PATCH

API, intake

API

CC0-I244

PAGES TO DR'S STUCK IN QUEUE STATE WHEN BAD NUMBER

NEXT RELEASE

sms, secure msg

Secure Message

CC0-I243

Practice Manager : Search instead of dropdown selection.

NEXT RELEASE

practice

CORE

CC0-I242

Update Coversheet when a practice order gets updated.

NEXT RELEASE

coversheet

CORE

CC0-I241

Printable Calendar : Show OnCall Group Name after Practice Name

FUTURE RELEASE

-

CORE

CC0-I240

SFTP options for triage note PDF forms

CRITICAL PATCH

sftp, ssh, pdf, send

Sending / Faxing

CC0-I238

Default doctor on call when nobody is oncall.

NEXT RELEASE

oncall, practice, scheduler

OnCallInfo

CC0-I237

Intake screen auto exit on timeout issues

CRITICAL PATCH

intake

Intake

CC0-I235

Protocols - formatting fixes

CRITICAL PATCH

protocols, bootstrap

Protocols

CC0-I234

Apostrophe in the PTs name fails to create PTID

NEXT RELEASE

pt-db

Patients Database

CC0-I233

PDF CAREADVICE formatting is being squished giving a lot of extra whitespac

FUTURE RELEASE

fax, send, pdf

Sending / Faxing

CC0-I232

Creating a New Provider returns a FALSE Error and Debugging On

CRITICAL PATCH

-

CORE

CC0-I231

db_config Encrypt db password

NEXT RELEASE

config

CORE

CC0-I229

Add SUPPORT KB Articles

NEXT RELEASE

kb

CORE

CC0-I228

PDF folder management

CRITICAL PATCH

pdf, Pdfout, send

TRIAGEPDF

CC0-I227

Secure Message entry screen - prevent emails to non-emails

FUTURE RELEASE

secure msg

Secure Message

CC0-I226

Reports V5 Filter is breaking active session Practice Acces

CRITICAL PATCH

-

Reports V5

CC0-I224

Search Practice update to any word in name

NEXT RELEASE

intake, history, notes, mycalls

CORE

CC0-I223

CopyPaste Note customized output

NEXT RELEASE

copy+paste

NoteCopy

CC0-I222

Patient SMS greeting a nurse will be calling them back after a ticket is created.

FUTURE RELEASE

sms, intake

Intake

CC0-I221

FAX QUEUE page updates

FUTURE RELEASE

fax

CORE

CC0-I220

Secure Message Page Log page rebuild

NEXT RELEASE

secure msg, ticket

Secure Message

CC0-I219

Doctor profile : update SEND is not saving

CRITICAL PATCH

fax, send, doctor, practice

Sending / Faxing

CC0-I218

SEND : add support for documo mfax

CRITICAL PATCH

send, fax, mfax

Sending / Faxing

CC0-I217

INTAKE standalone migration to API v2.

NEXT RELEASE

API, intake

API

CC0-I216

MTC: Get OnCall Doc info from MTC

NEXT RELEASE

MTC, oncall

MTC 

CC0-I215

Practice suddenly changing - 2021Jan-pre release

CRITICAL PATCH

ticket

CORE

CC0-I213

SCRIPT renaming to RX fixes

CRITICAL PATCH

security, RX

CORE

CC0-I212

NOTECOPY : spelling correction COPPIED = COPIED

NEXT RELEASE

copy+paste

NoteCopy

CC0-I211

Protocol v2 updates on formatting with bootstrap.

NEXT RELEASE

protocols, bootstrap

Protocols

CC0-I210

Login screen reset password broke

CRITICAL PATCH

password

MFA

CC0-I209

REPORTS: breaking on newly initialized reporting due to new "REPORTED" col.

NEXT RELEASE

reports

Reports V5

CC0-I208

User Profile and List issues in IE

FUTURE RELEASE

user profile, IE

Profile

CC0-I207

PDFOUT : Add logging ability to help debug file naming process

CRITICAL PATCH

Pdfout

PDFout

CC0-I206

Text pages not sending on number not in service. Invalid number.

NEXT RELEASE

secure msg

Secure Message

CC0-I205

See More Appropriate Guideline" links Not functioning Properly /PhoneRn and PRN

NEXT RELEASE

protocols

Protocols

CC0-I204

FAX.PLUS Send module update support

FUTURE RELEASE

fax.plus, fax, send

Sending / Faxing

CC0-I203

BUG: Bad DOB submission from intake screen

FUTURE RELEASE

API

API

CC0-I202

Practice Management : Select an Answering Service feature

FUTURE RELEASE

practice, answering service

CORE

CC0-I200

SCHEDULER: Set entire month quickly same doctor

NEXT RELEASE

scheduler

CORE

CC0-I199

NOTES Search does not allow page navigation

FUTURE RELEASE

notes

CORE

CC0-I198

User Profile for SuperAdmin to pass protocols to all SAME USER TITLE

FUTURE RELEASE

user profile, protocols

Profile

CC0-I197

Practice copy from user to user(s)

NEXT RELEASE

user profile

Profile

CC0-I196

BUG: Apostrophe in Practice Orders

NEXT RELEASE

orders

CORE

CC0-I195

PDF output of long CA is shrunk to fit 1 page, should not shrink.

FUTURE RELEASE

notes, pdf

TRIAGEPDF

CC0-I193

2021Jan Security Patches phase 2

NEXT RELEASE

security

CORE

CC0-I192

High Priority / API / Symbol Translation Display

FUTURE RELEASE

reports

API

CC0-I190

BUG FIX: DOCMOVE Module prevents saving of any doctor profile changes

CRITICAL PATCH

docmove

DOCMOVE

CC0-I189

MFA Security Issues Updates

CRITICAL PATCH

MFA

MFA

CC0-I188

CBTC=0: Agent submitting ticket 2x (minutes after original submit)

CRITICAL PATCH

intake, CBTC

Intake

CC0-I187

CTBC=0: Returns value of 0 when 1 or 2 seconds. Needs to be 5.

NEXT RELEASE

CBTC, reports

Reports V5

CC0-I186

User Profile : Company field make drop down like Title

FUTURE RELEASE

user profile

Profile

CC0-I185

Contact A/S via Secure Message for Phone Verification

CRITICAL PATCH

oncall, answering service, intake

OnCallInfo

CC0-I184

CopyPaste: Additional Note on Closed Ticket

NEXT RELEASE

copy+paste, addendum

NoteCopy

CC0-I183

BUG FIX: Who's Online Status Displays Wrong Site

FUTURE RELEASE

whos online

CORE

CC0-I182

#76127 Update to efax configuration needed.

CRITICAL PATCH

fax, myfax/efax

Sending / Faxing

CC0-I181

Nurse Bulletin Board Upgrades

FUTURE RELEASE

bbs

NurseBBS

CC0-I180

API Sends 2 email notifications instead of one.

NEXT RELEASE

API

API

CC0-I178

API : able to disable

NEXT RELEASE

API

API

CC0-I177

BACKEND: Data Export Improvements

FUTURE RELEASE

dataexport, archive, reports

DataExport

CC0-I176

MFA/Profile: First user in db is showing up when duplicate usernames

CRITICAL PATCH

MFA, user profile, urgent patch

Profile

CC0-I175

API upgrade to re-direct TL IT SUPPORT emails directly to oncall agent and CC support

NEXT RELEASE

API

API

CC0-I174

Spelling of HIPAA incorrect

NEXT RELEASE

MFA

MFA

CC0-I172

Practice Gets Stuck in Search Module (Notes/Tickets/Archive)

NEXT RELEASE

notes, ticket, archive

None

CC0-I171

#73005 Practice Manager Tab Access - Bug, Enhancement

FUTURE RELEASE

practice

Profile

CC0-I170

CHOA: Protocol Editor MySQL Routines

CRITICAL PATCH

choa

Protocols

CC0-I169

Multi-Factor Authentication via IP Address

CRITICAL PATCH

MFA

MFA

CC0-I168

API v2.0 Development

NEXT RELEASE

API

API

CC0-I167

MFA - emails attach some additional information to track the requests.

CRITICAL PATCH

MFA

MFA

CC0-I166

Secure Message CHAT module

NEXT RELEASE

secure msg, chat

Secure Chat

CC0-I165

Secure Message entry message by nurse window, show nurse contact info in default secure message.

NEXT RELEASE

secure msg

Secure Message

CC0-I164

Protocol reselect disposition issues. Mixed up protocol results

CRITICAL PATCH

protocols, notes

Protocols

CC0-I163

Ticket Detail click on matching notes pop-up new window to easily close window for closed notes.

NEXT RELEASE

matching notes, ticket

CORE

CC0-I162

Secure Message error line at bottom of page.

CRITICAL PATCH

secure msg

Secure Message

CC0-I161

Font size not loading from profile showing missing text (resulted in font = 0px)

CRITICAL PATCH

font, protocols

Protocols

CC0-I160

MFA Login missing JS and images sometimes - broke MFA login

CRITICAL PATCH

MFA

MFA

CC0-I159

Note Park/Pause was not showing status in Ticket Detail view.

NEXT RELEASE

ticket, park, notes, matching notes

CORE

CC0-I158

Protocol v2 updates for hide/show fade “PROTOCOLINFO”

NEXT RELEASE

protocols

Protocols

CC0-I157

Welcome logo remove /

NEXT RELEASE

core

Support

CC0-I155

Login process: save user browser string

NEXT RELEASE

login, user profile

CORE

CC0-I154

Archive Notes LIVE Lookup : on/off

NEXT RELEASE

archive,, matching notes, ticket

Archive

CC0-I153

Note COPY not copying Override Disposition, Override Reason or Additional Notes after Close

NEXT RELEASE

notes, copy+paste

NoteCopy

CC0-I152

Ticket details hidden due to --> in complaint

NEXT RELEASE

ticket, core

CORE

CC0-I151

Patient DB Management Upload tool

FUTURE RELEASE

pt-db

Patients Database

CC0-I150

MANAGER > Orders: PDF fails to update or show orders

NEXT RELEASE

orders

CORE

CC0-I149

OC-PRINTABLE CALENDAR > RECENT CHANGES: Inconsistent Tracking for Groups

FUTURE RELEASE

REJECTED

CORE

CC0-I148

NOTES > Search

NEXT RELEASE

REJECTED

CORE

CC0-I146

Core Security Updates for July2020 Release

CRITICAL PATCH

js, core

CORE

CC0-I145

MFA Security update

CRITICAL PATCH

MFA

CORE

CC0-I144

Vulnerable javascript library: jQuery version: 1.10.2 script

CRITICAL PATCH

js

CORE

CC0-I142

DUPS not showing in History

NEXT RELEASE

pt-lookup

CORE

CC0-I141

Note COPY is not functioning.

NEXT RELEASE

copy+paste, notes

NoteCopy

CC0-I140

Protocol by Keyword Failure

CRITICAL PATCH

notes, protocols

Protocols

CC0-I139

HOME > SPEED TEST : "Submit to TriageLogic Support" re-starts the test.

FUTURE RELEASE

support

Support

CC0-I138

HOME > BROWSERS : Does not display version of users browser.

NEXT RELEASE

support

CORE

CC0-I137

HOME > INFO : Does not display website code number.

NEXT RELEASE

support

Support

CC0-I136

Custom Protocol Logic Problem

NEXT RELEASE

choa

CHOA Protocols

CC0-I135

Call Recordings Nurse Line files needs to auto-attach to tickets

FUTURE RELEASE

c2c

C2C

CC0-I134

Call Recordings not displaying properly in Closed Ticket Detail

NEXT RELEASE

c2c

C2C

CC0-I133

MTC/My247 Protocols with PDF support

FUTURE RELEASE

protocols, my247, MTC, pdf

MTC 

CC0-I131

Weight display goes to new line within text box which makes it difficult to read.

NEXT RELEASE

notes, choa

CORE

CC0-I130

LOGIN Logo Image sometimes gets warped.

NEXT RELEASE

login

CORE

CC0-I129

MTC Integration: TZ translator function

NEXT RELEASE

MTC

MTC 

CC0-I128

Ability to REMOVE or DELETE an entire protocol that was previously completed.

FUTURE RELEASE

MTC, protocols

MTC 

CC0-I127

MTC Integration: Zip code

NEXT RELEASE

MTC

MTC 

CC0-I126

MTC Launcher Protocol DB Type

NEXT RELEASE

MTC

MTC 

CC0-I125

MTC Launcher weight from NOTE

NEXT RELEASE

MTC

MTC 

CC0-I124

MTC Protocol when completed not refreshing note to show results

CRITICAL PATCH

MTC, protocols

MTC 

CC0-I123

MTC Protocol not reporting in V5

NEXT RELEASE

MTC, reports

MTC 

CC0-I122

Scrolling bulletin board does not delete until you logout

FUTURE RELEASE

REJECTED

NurseBBS

CC0-I121

Protocol Results in Note Care Advice format

FUTURE RELEASE

protocols

Protocols

CC0-I120

Duplicate notes being created

FUTURE RELEASE

mycalls

Call Ticket

CC0-I119

Update the LOCK/UNLOCK system to control background services.

FUTURE RELEASE

urgent patch, lock

CORE

CC0-I118

Error in Complaint Caused TIcket to Fail

FUTURE RELEASE

intake

Intake

CC0-I117

API Fix / Auto Transfer to Alt Sites

CRITICAL PATCH

API

API

CC0-I115

ORDERS popup window using same window as protocol window

NEXT RELEASE

orders

GlobalOrders

CC0-I114

ARCHIVE - History page selection not available on first view.

NEXT RELEASE

archive

Archive

CC0-I113

Protocol Title format change

FUTURE RELEASE

protocols, urgent patch

Protocols

CC0-I112

Report 3.a not aligned

NEXT RELEASE

reports

Reports V5

CC0-I111

Practice gets "stuck" when searching NOTES.

CRITICAL PATCH

history, notes

CORE

CC0-I110

Cannot add a Keyword.

NEXT RELEASE

PRN, keywords, UPMC, choa

CORE

CC0-I109

V5 Report Column A messing all proceeding cols alignment.

NEXT RELEASE

reports

Reports V5

CC0-I108

Screening Script for Agents on Intake screen

NEXT RELEASE

intake

IntakeScript

CC0-I106

Iguana HL7 Interface down

CRITICAL PATCH

HL7

Iguana / HL7

CC0-I105

Single Quote in Patient Name Fields

CRITICAL PATCH

pt-db, pt-lookup

Intake

CC0-I104

TICKET. DETAIL - NEW NOTE button appears when NOTES FLAG is not checked

NEXT RELEASE

mycalls

Call Ticket

CC0-I103

STCC Office Hours:  Coronavirus Guideline

CRITICAL PATCH

protocols

CORE

CC0-I102

'[ CLOSE ]' button in matching note pop-up windows. Hide menus

NEXT RELEASE

archive, mycalls

Call Ticket

CC0-I101

API add Medical Record values

FUTURE RELEASE

urgent patch, API

API

CC0-I100

CHANGE COLOR OF DISABLED

FUTURE RELEASE

user profile

Profile

CC0-I99

Display Characters Remaining on Secure Text

FUTURE RELEASE

secure msg

Secure Message

CC0-I98

Invalid DOB via API or Entry

FUTURE RELEASE

API

Call Ticket

CC0-I97

#49790 Strange message noted on a PDF of note

FUTURE RELEASE

choa, pdf

Sending / Faxing

CC0-I95

Matching Files - change complaint to Protocol(s) and final Disposition

NEXT RELEASE

choa, mycalls

Queue

CC0-I94

API needs to remove extra ENTER in complaints

NEXT RELEASE

API

API

CC0-I93

Remove old calendar (defective in IE) replace with HTML5 standard calendar

FUTURE RELEASE

IE, reports

CORE

CC0-I91

Update some Error messages

NEXT RELEASE

core, protocols

CORE

CC0-I89

Patient database not updating recent imports correctly.

NEXT RELEASE

pt-db

Patients Database

CC0-I88

Call Center TOOL TIP for Bootstrap needs updating

FUTURE RELEASE

core

CORE

CC0-I87

Ticket ID in MyCall Ticket Detail view needs enlarging.

NEXT RELEASE

mycalls, choa

Call Ticket

CC0-I86

Single practice access for user can submit a ticket to a disable practice

FUTURE RELEASE

API, user profile

API

CC0-I85

PDFs Unavailable

NEXT RELEASE

choa, pdf

PDF

CC0-I84

DOCMOVE update to COPY to another practice.

NEXT RELEASE

docmove

Manage Practice/Doctor

CC0-I83

Removal of ARCHIVE check box in Notes Tab and no date limit on Notes & History

FUTURE RELEASE

notes, choa, history

Archive

CC0-I82

User lookup unable to edit profile

CRITICAL PATCH

user profile

CORE

CC0-I81

REPORTS: fix for IE calendar selection dates on old report filter. Report 3.d most significantly

NEXT RELEASE

reports

Reports V5

CC0-I80

My247 Protocol Result in 3 groups

FUTURE RELEASE

MTC

MTC 

CC0-I79

Protocol browser v2 not working with officehours and afterhours protocols in account

CRITICAL PATCH

protocols

Protocols

CC0-I78

MATCHING NOTES from ARCHIVE DATABASES

NEXT RELEASE

mycalls, choa, archive

Archive

CC0-I77

Canceled Intake Ticket goes into Queue

CRITICAL PATCH

intake

CORE

CC0-I76

Report 4B Broken - reached limit

NEXT RELEASE

reports

Reports V5

CC0-I74

User Profile - Title text box option

FUTURE RELEASE

user create, user profile

Profile

CC0-I73

Force CLIENT SPECIAL protocols to show and select only

FUTURE RELEASE

choa, user profile

Profile

CC0-I72

Unable to see a list or navigate to disabled users

FUTURE RELEASE

user profile, choa

Profile

CC0-I71

Duplicate calls_No information in Most Recent Call Summary

NEXT RELEASE

mycalls

Call Ticket

CC0-I70

API allows "bad" DOB to pass through.

NEXT RELEASE

mycalls

CORE

CC0-I69

Complete Nurses notes not saving in Triage Logic

CRITICAL PATCH

AECOM, notes

Triage Note

CC0-I67

Option for PDF revert to old format version

FUTURE RELEASE

choa, pdf

Sending / Faxing

CC0-I66

Update to the PT History populating to Generated Note of Protocol

CRITICAL PATCH

choa, pt-db

CORE

CC0-I65

Supplemental Practice Data editor

CRITICAL PATCH

choa, sup

Supplementary Practice Data (sup)

CC0-I64

Disposition Override Error

CRITICAL PATCH

CMG, protocols, urgent patch

Protocols

CC0-I62

ANT / TNT / TTT missing from reported data

FUTURE RELEASE

reports

Reports V5

CC0-I59

PDF not found popup warning message update

NEXT RELEASE

pdf, notes

CORE

CC0-I58

Profile will not save updates for MFA

CRITICAL PATCH

user profile, MFA

MFA

CC0-I57

V5 Reporting CBTC=0; Shows 7.3 on site.

FUTURE RELEASE

reports

Reports V5

CC0-I56

Changing Disposition created mixed up protocols

FUTURE RELEASE

protocols

Protocols

CC0-I55

Protocol Custom Override Disposition Error

CRITICAL PATCH

protocols

Protocols

CC0-I54

Ticket Details button offset when duplicate ticket detected.

NEXT RELEASE

mycalls

CORE

CC0-I53

URAC - Monitoring Current totals in each clients tickets/notes PRD and ALT dbs 

NEXT RELEASE

core, reports

CORE

CC0-I52

Characters remaining counter while writing a secure text.

NEXT RELEASE

secure msg, urgent patch

Secure Message

CC0-I51

REPORTS: URAC Data Integrity Testing and Process

NEXT RELEASE

URAC, reports

Reports V5

CC0-I50

REPORTING ERROR: Column CBTC "Midnight" Error

NEXT RELEASE

reports

Reports External

CC0-I49

LIMIT DATE RANGE on V5 Reports

CRITICAL PATCH

reports

Reports V5

CC0-I48

Archive naming the DB change

FUTURE RELEASE

archive, choa

Archive

CC0-I46

Practice Manager Supplemental information missing for all practices

FUTURE RELEASE

sup, choa

Manage Practice/Doctor

CC0-I45

CONFIG TAB - disable -in-progress features

FUTURE RELEASE

config, choa

Config

CC0-I44

Issues to Report with Current system missing col data

NEXT RELEASE

reports, choa

CORE

CC0-I43

Slow Response Times Within System: QUESTION

NEXT RELEASE

choa

Queue

CC0-I42

Confirmation Page Verbiage

NEXT RELEASE

choa

CORE

CC0-I41

Changes to Management of User Profiles. IE issues

FUTURE RELEASE

user profile, choa

Profile

CC0-I40

Reports V5 - default cols

FUTURE RELEASE

reports

Reports V5

CC0-I39

#39845 Hovering over nurse's names doesn't not show their # and Ext now

FUTURE RELEASE

REJECTED

Queue

CC0-I38

Limited 255 on Page Message

FUTURE RELEASE

secure msg

Secure Message

CC0-I37

Update Support information

FUTURE RELEASE

core

Support

CC0-I36

Protocol Background Information broken LINKS

FUTURE RELEASE

protocols

Protocols

CC0-I35

Send/Fax Queue Access Requirements change

CRITICAL PATCH

urgent patch, send

CORE

CC0-I34

Protocol issues - Init Question Ped2019 - Medication Question, first question randomly does not save.

FUTURE RELEASE

protocols

Protocols

CC0-I33

Multiple Protocols Mixed Up in Note

NEXT RELEASE

protocols

Protocols

CC0-I32

API permissions issue

NEXT RELEASE

API

API

CC0-I31

Multi-Call Scheduler Error - editing existing slot reverts to current month.

FUTURE RELEASE

oncall

Scheduler

CC0-I30

Audit Logs in Zoho

CRITICAL PATCH

audit

Reports External

CC0-I29

Unable to Open a New Note When Apostrophe is Entered in the Chief Complaint

CRITICAL PATCH

mycalls, choa

CORE

CC0-I28

ARCHIVE module issues

FUTURE RELEASE

archive

Archive

CC0-I27

V5 report crashing on too many practices in filter.

NEXT RELEASE

choa

Reports V5

CC0-I26

Hold Call Type as a Hard Stop

FUTURE RELEASE

intake, choa

CORE

CC0-I25

Phone # Entered in Chief Complaint Transferring to Send Directory

FUTURE RELEASE

choa, send

Queue

CC0-I24

Migrate to new Zoho Site for graphing and custom reports.

FUTURE RELEASE

zoho, reports

Reports V5

CC0-I23

API status of tickets changes

FUTURE RELEASE

API

API

CC0-I22

All Practices Behavior

NEXT RELEASE

user create, user profile

Profile

CC0-I21

Password Creation Bug

CRITICAL PATCH

urgent patch, user create, user profile

Profile

CC0-I20

NOTE: JavaScript Copy/Paste

NEXT RELEASE

copy+paste

NoteCopy

CC0-I19

OC Report Bug - docId=0

NEXT RELEASE

oncall

Scheduler

CC0-I18

RECORDINGS: Move raw call recordings to reports server for processing.

FUTURE RELEASE

c2c

C2C

CC0-I17

Emailing Care Advice

NEXT RELEASE

after careadvice, mycalls

EmailQueue

CC0-I16

Archive Clear form error

NEXT RELEASE

archive

Archive

CC0-I15

REPORTS: Log Created by User ID beside User Created date

NEXT RELEASE

audit

Logger

CC0-I14

PATIENT DB - A/S when submitting an existing pt with changes

NEXT RELEASE

pt-lookup, pt-db

Patients Database

CC0-I11

HISTORICAL: Single Practice Bug

NEXT RELEASE

history, UPMC, notes

CORE

CC0-I10

REPORTS: CBTP is wrong

NEXT RELEASE

reports

Reports V5

CC0-I9

Some sections ignoring "Admin" Flag

CRITICAL PATCH

urgent patch, core

CORE

CC0-I8

PDF files to secured location.

NEXT RELEASE

pdf

TRIAGEPDF

CC0-I7

Site Code with subcodes on welcome screen

NEXT RELEASE

login

CORE

CC0-I6

PRACTICE MANAGER: Add changelog (similar to Schedule Manager) to Admin view of Practice Manager and Physician Manager Tabs.

NEXT RELEASE

audit

Logger

CC0-I5

Create link from Call Center to MTC protocols

CRITICAL PATCH

MTC

MTC 

CC0-I4

REPORTS: User TimeLine Report in Zoho

FUTURE RELEASE

reports

Reports External

CC0-I3

Access to SEND TO Queue, shows faxes from ALL practices.

FUTURE RELEASE

urgent patch, send

Sending / Faxing

CC0-I2

REPORTS: Average Note Time (ANT) Data Missing Sometimes

NEXT RELEASE

reports

Reports V5

CC0-I1

SCHEDULER: Multi-Scheduler Update Bug

FUTURE RELEASE

oncall

Scheduler