TriageLogic Management LLC API License Agreement

TriageLogic Management LLC API License Agreement

TriageLogic Management LLC API License Agreement

This API License Agreement ("Agreement") is made between TriageLogic Management LLC ("TriageLogic") and the user of TriageLogic APIs ("Licensee").

1. API Access

  • TriageLogic grants Licensee a non-exclusive, non-transferable, revocable license to access and use the TriageLogic APIs (the "APIs") as specified in the applicable API documentation.
  • Licensee may use the APIs only for the internal purposes of Licensee's business.

2. Restrictions

  • Licensee will not modify, reverse engineer, or decompile the APIs.
  • Licensee will not redistribute, resell, or sublicense the APIs.
  • Licensee will not use the APIs in any way that violates applicable law or that could damage or impair TriageLogic's systems or reputation.

3. API Usage

  • TriageLogic may establish rate limits, usage quotas, or other restrictions on Licensee's use of the APIs. TriageLogic will use reasonable efforts to notify Licensee of any significant changes.
  • TriageLogic may change or discontinue the APIs at any time, with or without notice to Licensee.

4. Fees

  • TriageLogic is currently providing access to the APIs without charge. TriageLogic reserves the right to implement fees for API usage in the future, with reasonable notice to Licensee.

5. Intellectual Property

  • TriageLogic owns all intellectual property rights in the APIs. This Agreement does not grant Licensee any ownership rights in the APIs.

6. Disclaimer of Warranties

  • THE APIS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TRIAGELOGIC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7. Limitation of Liability

  • IN NO EVENT SHALL TRIAGELOGIC BE LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THIS AGREEMENT OR THE USE OF THE APIS, EVEN IF TRIAGELOGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Termination

  • TriageLogic may terminate this Agreement at any time, with or without cause.
  • Upon termination, Licensee must immediately cease using the APIs.

9. Governing Law

  • This Agreement shall be governed by the laws of the State of Florida.

10. Entire Agreement

  • This Agreement constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior communications or agreements.

    • Related Articles

    • Answering Service API error codes

      200 = Success 405 = No Access to this practice. 406 = Invalid doctor code. 407 = Missing complaint. 408 = Insufficient access to use API 409 = Database query failure. 410 = Invalid DoB format. 411 = This (dc=) doctor does not have Secure Messaging ...

    • API v1 Setting up a new Answering Service company

      Ensure the Answering Service Company has the latest API document (attached). On the CC site, have "Answering Service" practice created and enabled. Create the user account for the API service to use. Have the "COMPANY" field entered as the actual ...

    • API v2 Answering Service API

      Please contact support@triagelogic.com to get your credentials and encryption key and correct urls for your account. Environment Connections DEVELOPMENT or Sandbox (Unstable) - Test data       $server_url: ...

    • Tickets from Answering Service API are coming in under the incorrect practice and doctor.

      Tickets from Answering Service API are coming in under the incorrect practice and doctor. Many answering services uses Triage Logic Call Center API to submit tickets from their software to Triage Logic software. Sometimes a ticket may come through ...

    • Protocol Access via API

      Triage Logic has a JSON response API to access the Protocol Databases for Adult and Pediatrics Office hours and After hours guidelines. For more information regarding our Protocol API access, please contact us.