HOW TO MAKE A CALL TO OPI - Translator Service
HOW TO MAKE A CALL TO OPI:
Add OPIs phone number of 833-219-9864 to TL yellow ticket page, second number so C2C can be used. Add to Other box , click save.
You will be asked:
What language you need:
Where you are calling from: Triage Logic
Your 1st and last name:
Patient name:
GLOBO Translators 855.218.3758
Follow prompts
Related Articles
Tickets from Answering Service API are coming in under the incorrect practice and doctor.
Tickets from Answering Service API are coming in under the incorrect practice and doctor. Many answering services uses Triage Logic Call Center API to submit tickets from their software to Triage Logic software. Sometimes a ticket may come through ...API v2 Answering Service API
Please contact support@triagelogic.com to get your credentials and encryption key and correct urls for your account. Environment Connections DEVELOPMENT or Sandbox (Unstable) - Test data $server_url: ...Why are some calls coming into Unassigned as Answering Service practice?
Why are some calls coming into Unassigned as Answering Service practice? These calls are being created from an external API connecting to the Call Center application in order to create the tickets. When the calls appear to be attached to ANSWERING ...Answering Service API error codes
200 = Success 405 = No Access to this practice. 406 = Invalid doctor code. 407 = Missing complaint. 408 = Insufficient access to use API 409 = Database query failure. 410 = Invalid DoB format. 411 = This (dc=) doctor does not have Secure Messaging ...Click to Call (C2C) button.
C2C & How to Report a Problem WHAT IS CLICK 2 CALL - Calling a patient and recording the call is required by the Telephone Triage team to use on every call when communicating with patients. We call this CLICK TO CALL, or in shorthand referred as ...