How To Change Your Password

If you need to change your password while logged in to the TriageLogic software follow these simple directions.

1. Navigate to your profile, by clicking on the tab with your username on it. In the example below, the username is cody.stanley.

2. Once in your profile, click the red  Change Your Password  button.

3. On the next screen, enter you new password twice and click  SUBMIT 

4. A confirmation message will be displayed and you will then be returned to your profile.

• Related Articles

• Every login asks me to change my password !

  Every time I login into the call center application, the system asks me to change my password ! This is one of those hick-ups that happens to a few users. Technically what has happened is we have multiple records of your password update, when we ...

• Change user name on user profile.

  If I need to change a user name within an existing profile what will happen to records that were created with the original user name. Will they merge together or will it be like two separate users? TECHNICAL PART In most places within the software ...

• Should we Change user account information?

  Should we Change user account information? Most of the past records are converted to the new username, however not ALL data points will change. If you change the name on a profile, it will change all records within your system.  Meaning any record ...

• User Guide: Changing Your Password

  To change your password once logged in, click on the tab that displays your username. Then click on the red "Change Your Password" button. This button may read "Manage Password or MFA", depending on your current site version. You will be prompted to ...

• Password not accepted even though it's valid.

  Valid Password not Accepted You may find that when setting up your account, the system is rejecting your password even though it was indicated as valid. This is due to a bug in the current version of our software. To get past this bug, we suggest the ...